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Terms of purchase

Everything you need to know about terms of purchase

Terms of purchase

Method of payment
BY PAYMENT TO GROUND ACCOUNT (INTERNET BANKING/POST/BANK/FINA)
All prices are expressed in EUR, including VAT.

IBAN HR2123400091111017481 (Privredna banka Zagreb d.d.)

I’LL TAKE IT
When picking up the shipment from the delivery service (CITY EXPRESS, OVERSEAS, DPD and HP)

CREDIT CARDS
American Express, MasterCard, Maestro, Visa.

CARD PAYMENT ON THE WEB SHOP:
American Express: one-time and installment payments of 2-12 installments for amounts over 60.00 EURO
Maestro (PBZ): one-time and installment payments of 2-12 installments for amounts over 60.00 EURO
VISA Inspire (PBZ): one-time and installment payments of 2-12 installments for amounts over 60.00 EURO
Maestro: one time
Diners: one time
Visa: all banks once
MasterCard: all banks at once
The transaction will be made through the CorvusPay billing system.

The Buyer will pay the ordered products with delivery costs (if any) to the Seller by credit card, cash on delivery upon delivery of the goods, or by bank transfer on the Seller’s website via the CorvusPay payment system with American Express, Visa or Maestro and MasterCard cards. In the event that the Buyer orders goods and refuses to receive them, the Seller has the right to ask the Buyer for reimbursement of postal and handling costs.

In the case of payment by credit card, general payment order and e-banking, the payment must be made no later than the deadline indicated in the e-mail message confirming that the contract has been concluded.

If you do not receive a notification, please check:

whether the message is in the Junk/Spam folder
Is your mailbox full?
After the payment has been properly made and is visible on the invoice, we will deliver your shipment within 10 working days.

If you chose cash on delivery, the period of 10 working days starts from the day of receipt of the order via the web store.

SECURITY OF CREDIT CARD PAYMENTS
We use CorvusPay – an advanced system for secure payment card acceptance via the Internet – to enable payment via credit cards on our web store.

CorvusPay ensures the complete secrecy of your card data from the moment you enter it in the CorvusPay payment form. Payment data is transmitted encrypted from your web browser to the bank that issued your card. Our store never comes into contact with complete information about your payment card. Also, the data is inaccessible even to employees of the CorvusPay system. An isolated core independently transfers and manages sensitive data, keeping it completely secure.

The form for entering payment data is secured with an SSL transport code of the highest reliability. All stored data is additionally protected by encryption, using a cryptographic device certified according to the FIPS 140-2 Level 3 standard. CorvusPay meets all the requirements related to the security of online payments prescribed by the leading card brands, that is, it operates in accordance with the norm – PCI DSS Level 1 – the highest security standard of the payment card industry. When paying with cards included in the 3-D Secure program, in addition to the validity of the card itself, your bank also confirms your identity using a token or password.

CorvusPay considers all collected information to be bank confidential and treats it accordingly. The information is used exclusively for the purposes for which it is intended. Your sensitive data is completely safe, and its privacy is guaranteed by the most modern protection mechanisms. Only data necessary for the performance of work are collected in accordance with the prescribed demanding procedures for online payment.

The security controls and operational procedures applied to our infrastructure ensure the immediate reliability of the CorvusPay system. In addition, by maintaining strict access control, regular security monitoring and in-depth checks to prevent network vulnerabilities, and planned implementation of information security provisions, they permanently maintain and improve the level of system security by protecting your card data.